Frequently asked questions
Clear answers before you take the next step.
Browse common questions about websites, marketing, automation, CRM, pricing and support.
Websites
Questions about websites.
What type of website do I need?
That depends on the customer journey. A local service business may need service and area pages; an advertising campaign may need focused landing pages; an appointment business may need booking.
Can HMA redesign an existing website?
Yes. We review what should be retained, improved or redirected before rebuilding.
Marketing
Questions about marketing.
Do you guarantee leads or rankings?
No. We do not make unrealistic guarantees. We build sound campaigns and measurement, then make decisions from real performance.
Can you work on one marketing channel?
Yes, where that channel has the website, offer, tracking and follow-up needed to support it.
Automation & CRM
Questions about automation & crm.
Will automation make communication feel robotic?
It should not. Good automation handles timing and repetitive steps while keeping messages useful and human.
Do we need to replace all our software?
Not necessarily. We assess what can stay, what can connect and what genuinely needs changing.
Pricing
Questions about pricing.
How much does a project cost?
Pricing depends on scope and final packages. HMA will publish or propose confirmed prices rather than inventing a figure before requirements are understood.
Are pay-monthly terms confirmed?
Not yet. Setup fees, minimum terms, cancellation and ownership wording will be shown only after owner confirmation.
Getting Started & Support
Questions about getting started & support.
What happens first?
Start with a free growth review or enquiry. We will understand the current setup and recommend a practical next step.
Is ongoing support available?
Support options depend on the selected service and package and will be agreed before work begins.
Next step
Still not sure what you need?
Tell us what is slowing the business down and we will help identify the right starting point.