Legal
Terms & Conditions
These terms govern your use of the Help Me Automate website and the services we provide. By using this website or engaging us for services, you agree to the terms set out below. Please read them carefully.
1. About these terms
"Help Me Automate", "HMA", "we", "us", and "our" refer to Help Me Automate. "You" and "your" refer to anyone using this website or receiving our services.
These terms apply to your use of this website and, unless we agree otherwise in writing, to any services we provide to you. If we enter into a separate written agreement for services, that agreement takes precedence where it conflicts with these terms.
2. Use of this website
You may use this website for lawful purposes only. You agree not to use it in any way that could damage, overload, or impair the site, or interfere with another person's use.
You must not attempt to gain unauthorised access to any part of the site, its systems, or data, or introduce viruses, malware, or other harmful code.
We may change, suspend, or withdraw the website, or any part of it, at any time without notice. We are not liable for any interruption or unavailability.
3. Our services
Help Me Automate provides AI automation, CRM setup, website development, and related growth services to UK businesses. The specific scope, deliverables, and timeline of any engagement will be set out in a separate proposal or statement of work.
We will perform services with reasonable skill and care. You are responsible for providing accurate information, timely access, and the cooperation we need to deliver the work.
4. Fees and payment
Fees for services are agreed in writing before work begins. Unless stated otherwise, invoices are payable within 14 days of issue.
Work is quoted in pounds sterling (GBP) and is exclusive of VAT where applicable. We may charge interest on overdue invoices at the statutory rate under the Late Payment of Commercial Debts (Interest) Act 1998.
For project work, we may agree staged payments. Once a stage has been delivered and accepted, the related payment becomes due even if the wider project is paused or cancelled.
5. Your responsibilities
You are responsible for the accuracy of any information, content, or access you provide to us. This includes login credentials for third-party platforms, brand assets, and any information used in automation workflows.
You must ensure that any data you ask us to process is collected and used in line with applicable data protection law, including UK GDPR. You remain the data controller for data processed on your behalf unless agreed otherwise.
6. Intellectual property
All content on this website, including text, graphics, logos, and design, is owned by Help Me Automate or its licensors and is protected by UK and international intellectual property law. You may not copy, reproduce, or distribute it without our written permission.
On full payment of all fees due, we assign to you the intellectual property in any custom deliverables created specifically for your project, such as a bespoke website or automation. We retain ownership of any underlying tools, templates, frameworks, or pre-existing IP that we reuse across projects.
We may reference the services we provide to you in our general marketing, such as case studies, unless you ask us in writing not to.
7. Third-party tools
Our services often involve configuring or integrating third-party platforms such as CRM systems, email providers, and automation tools. Those platforms are governed by their own terms and are not controlled by us. You are responsible for maintaining your own accounts and subscriptions with third-party providers.
8. Limitation of liability
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded under English law.
To the fullest extent permitted by law, our total liability for any claim arising out of or in connection with our services or this website is limited to the amount you paid us for the services giving rise to the claim in the 12 months before it arose, or £1,000, whichever is greater.
We are not liable for indirect or consequential losses, loss of profit, loss of revenue, loss of data, or loss of business opportunity, even if foreseeable.
9. Cancellation and refunds
For one-off projects, work may be cancelled with written notice. You will be liable for work completed up to the point we receive notice, and for any non-refundable third-party costs already incurred on your behalf.
For ongoing monthly services, either party may end the arrangement with 30 days' written notice. Fees for the current billing period remain payable in full.
10. Confidentiality
We keep your business information confidential and only use it to deliver our services, except where disclosure is required by law or you give us permission. This obligation continues after any engagement ends.
11. Changes to these terms
We may update these terms from time to time. The updated version applies from the date it is published on this website. Your continued use of the website or services after changes are made means you accept the revised terms.
12. Governing law
These terms are governed by the laws of England and Wales. Any dispute arising out of or in connection with them will be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any question about these terms, contact us at hello@helpmeautomate.co.uk.
